Frequently asked questions about TEKITI: Find the answers to your questions here

At TEKITI, we act as a strategic ally for the development of handcrafted products and the integration of traditional techniques into special pieces. Through reliable operational and logistical management, we ensure quality, authenticity, and consistency in every project.

We collaborate with hotels, restaurants, designers, corporations, and brands—both national and international—facilitating large-scale purchases of Mexican crafts under a fair trade and fair payment model that promotes transparent and sustainable relationships between workshops and companies.

At TEKITI, you’ll find handcrafted products made using over 35 traditional techniques from across Mexico, ranging from blown glass and glazed clay from Jalisco to backstrap loom textiles from Chiapas and woven palm from Guerrero.

Each piece reflects the story and craftsmanship of the artisan workshops we collaborate with. Many of our projects can also be personalized to fit the needs of your brand, space, or project.

We currently do not have a physical store open to the public, as our work focuses on custom projects developed for the companies and brands we partner with.

If you’d like to see samples or materials in person, you can schedule a visit to our space in Guadalajara by contacting our team in advance.

Production time depends on the technique, design, volume, and complexity of the project.
Development may take from 5 weeks to over 6 months, especially if it requires specialized follow-up with artisan workshops, as well as packaging, customization, logistics, or export processes.

Yes, we have experience in medium-scale exports, and for smaller shipments, we use standard courier services.

At TEKITI, we collaborate with traditional artisan workshops that primarily produce utilitarian crafts.

If your work aligns with this focus, please send us an email at contacto@tekiti.mx with photos and information about your workshop and process.

We are always open to building new partnerships with artisans committed to quality and the preservation of traditional techniques.

COMPLAINTS AND SUGGESTIONS BOX

If you have any complaint, suggestion, or report related to the service received at TEKITI, the products, and/or the company’s ethical practices, we invite you to fill out this form. Your opinion is anonymous and will help us to continuously improve.